Keep Juuno Running on Android

If Juuno is interrupted by a screen saver, sleep mode, or the TV turning off, check your device’s screen saver and power settings. The menu names and available options vary by brand, model, and software version.

Adjust the screen saver or Ambient mode

Open Settings from your device’s home screen. Look for one of these options:

• Android TV: Device Preferences > Screen saver

• Google TV: System > Ambient mode

If your device offers an Off or Never option, select it. If you can adjust when the screen saver starts, choose the longest available delay. Some devices don’t offer these settings. For example, Chromecast with Google TV doesn’t let you turn off Ambient mode or change when it starts. If you don’t see these options, skip this step and continue to Turn off sleep and power-saving timers.

Turn off sleep and power-saving timers

In Settings, look under System, Power & Energy, Energy Saver, or Device Preferences for options such as:

• Put device to sleep

• Shut-off timer

• Sleep timer

• Auto power off or Idle TV standby

Set these to Off or Never, if available, or choose the longest available time. Cancel any active sleep timer.

Check your TV’s settings too

Check your TV’s power settings too. The TV may turn off its screen even while the Fire Stick is still running. Using your TV remote, look under Settings for options like Sleep Timer, Auto Power Off, or Power Saving, and turn off any setting that’s causing the display to shut off.

Relaunch Juuno

After updating the settings, open Juuno again.

Need help?

If Juuno is still interrupted, contact our support team and include:

• The make and model of your TV or streaming device

• What happens to the screen and roughly how long it takes

• A photo or short video of the issue (if available)

Support: [email protected]